No Questions Asked Return PolicySimply call our Customer Service department and request a RMA (Return Merchadise Authorization) number, then return the merchandise to us freight prepaid in the original unopened packaging and shipping carton and we will give you full credit (minus the shipping.) This policy is contingent on your returning all items purchased from Advantage Gripware, Inc. within 5 days of the original delivery in an unused and resalable condition. After 5 days or if the returned items are not in their original packaging, we will assess a 20% restocking charge.In the event a product is defective or the return is a result of our error, please follow the procedure above, however, Advantage Gripware, Inc. will also credit the shipping. Otherwise, the buyer shall pay return shipping. If the item is returned for any other reason, you as the buyer are responsible for the return shipping costs and will still be responsible for the original shipping cost. The Receiving Department at Advantage Gripware, Inc. will not accept returned merchandise without a pre-authorized RMA number prominently displayed on the return package. We will credit you in the same manner as your original payment within 7 days of receiving the returned item in proper condition and after inspection by our Returns Department.Please Note: Items that are damaged by use and/or altered may not be returned, no matter what the reason.Please ship authorized returns to: Advantage Gripware, Inc., 206 Handley Avenue, Roanoke, AL 36274For questions regarding our return policy please contact us.