TERMS & CONDITIONS
SHORT SHIPMENTS
BEFORE filing a “short shipment” claim, please check the package for a notice of “Multiple
Items Shipped.” In our effort to minimize your shipping costs, we often pack muliple items
in one shipping container. A label on the outside of the container notifies you of this
practice.
All claims for short shipments must be made within 3 days of receipt of order.
Before filing a claim for a short shipment, please be sure that the package was not opened
or damaged when received and the possibility exists that the items may have come out in
transit. Short shipment claims are verified by shipping weight.
All orders are pulled by one person and packed by different person, each checking to be
sure the order is complete as listed on the packing slip.
Telephone: (334) 863-4488
e-mail: sales@advantagegrip.com